Sales Support (8024)

Location

Corner Brook (8024)

Address

51C Maple Valley Road
Corner Brook
Newfoundland & Labrador
A2H 6J3

Statut

Permanent - Full Time

Published

4/1/2021

Description

Guillevin is one of the largest distributors of electrical equipment in Canada. It also specializes in the distribution of industrial supplies, safety products and equipment, products for renewable energy as well as automation and controls. Guillevin’s success is defined by its unique business model that encourages the active participation of its employees in the company’s success. With more than 120 Business Centres strategically located across the country, the company distributes a wide variety of products from world-class manufacturers.

We are currently searching for an individual to act as Sales Support at our Electrical branch in Corner Brook, Newfoundland and Labrador

JOB DESCRIPTION:

This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the Sales Support should be a dynamic self-motivated individual ready to work in a fast-paced team environment and capable of providing superior customer service to our valued customers.

RESPONSABILITIES:

  • Provide superior customer service communication via telephone, email and/or other communication by promptly and professionally assisting with customers' needs;
  • Respond to customers' inquiries in a timely manner, with assistance from other team members if needed
  • Develops a professional relationship with customers and/or vendors as per criteria establishes by the Manager
  • Takes necessary action to resolve customer service issues in a timely manner; follows up and verifies commitments are met afterwards;
  • Proactively suggest associated and/or alternate products as needed
  • Promotes focus product items
  • Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representatives) of customer feedback with regards to price, products, services, etc.
  • Assist with other administration duties required for the successful running of the Business Centre on a 'as needed' basis, (ex: receive and sort mail, prepare deposits, account payables, freight claims, processing paperwork for invoicing, cash reconciliation and other assigned tasks)
  • Takes a proactive approach to enhancing their technical knowledge through available training on various product lines and learning opportunities;
  • Support in other tasks as needed (purchasing / inventory management)

 

QUALIFICATIONS: 

  • Grade 12 minimum completed
  • Ideally 1-2 years of related experience
  • Strong communication and people skills, initiative
  • Good knowledge of Microsoft Office (Word, Excel, OUTLOOK)
  • Interest and capability in performing sales duties and purchasing / inventory management functions as needed
  • Strong ability and desire to develop and grow skills

 

This is a position with potential for growth.

Guillevin offers exciting and challenging careers as well as competitive Benefits Program and Group RRSP.

Guillevin ensures equality in the recruitment and selection process by making employment decisions based on qualifications, relevant experience, knowledge and capability, demonstrated skills and accomplishments.

We thank all applicants for their interest, however, only those under consideration will be contacted.

The masculine gender is used solely to simplify the text.

Sales Support (8024)

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Thank you for your application to the position. We appreciate your interest in our company.

Please note that upon careful review of all applications, only candidates retained for the next step of our selection process will be contacted.

Best regards,
Guillevin
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