Inside Salesperson (3039)

Location

Sarnia (3039)

Address

873 Phillip Street East Unit 1
Sarnia
Ontario
N7T 1Z6

Statut

Permanent - Full Time

Published

9/30/2020

Description

Guillevin is one of the largest distributors of electrical equipment in Canada. It also specializes in the distribution of industrial supplies, safety products and equipment, products for renewable energy as well as automation and controls. Guillevin’s success is defined by its unique business model that encourages the active participation of its employees in the company’s success. With more than 120 Business Centres strategically located across the country, the company distributes a wide variety of products from world-class manufacturers. We are currently looking for an Inside Salesperson to join our team in Sarnia, Ontario.

SCOPE OF THE JOB:

The Inside Salesperson reports directly to the Business Centre Manager. In this role he will be expected to interact with customers by taking their orders, responding to price requests, providing them with technical information and helping them solve problems. The Inside Salesperson is also involved in the sale of products.

MAIN RESPONSIBILITIES:

  • Answers incoming calls politely and professionally;
  • Listens attentively to the customers to understand and fulfill customers’ needs;
  • Meets customer expectations with respect to emergency and/or rush shipments;
  • Takes necessary action to resolve customer service issues in a timely manner, and follows-up and verifies commitments are met afterwards;
  • Proactively suggests associated and/or alternate products, and promotes new product offerings;
  • Quickly informs the appropriate person (Business Centre Manager, Outside Salespersons) of customer feedback with regards to price, products, service, etc.;
  • May be asked to negotiate special prices and conditions with customers and/or vendors as per criteria established by his Manager;
  • Continuously improves technical knowledge on product lines and broadens their system knowledge;
  • All other related tasks.


REQUIREMENTS:

  • Minimum three (3) to five (5) years of electrical distribution industry experience preferable, or a combination of relevant training and experience;
  • Demonstrated people skills
  • Excellent communication and organizational skills
  • Product knowledge
  • Customer service driven and results-oriented
  • Good knowledge of MS Office (Outlook, Word, Excel).

Guillevin offers exciting and challenging careers as well as a competitive Benefits Program and Group RRSP.

Guillevin ensures equality in the recruitment and selection process by making employment decisions based on qualifications, relevant experience, knowledge and capability, demonstrated skills and accomplishments.

We thank all applicants for their interest, however, only those under consideration will be contacted.

The masculine gender is only used to simplify the text.

Inside Salesperson (3039)

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