Inside Salesperson (0406)

Location

Coquitlam - Safety & Industrial (0406)

Address

1455 Brigantine Dr. Unit 3
Coquitlam
British Columbia
V3K 7C2

Statut

Permanent - Full Time

Published

9/30/2020

Description

Guillevin is one of the largest distributors of electrical equipment in Canada. It also specializes in the distribution of industrial supplies, safety products and equipment, products for renewable energy as well as automation and controls. Guillevin’s success is defined by its unique business model that encourages the active participation of its employees in the company’s success. With more than 120 Business Centres strategically located across the country, the company distributes a wide variety of products from world-class manufacturers. We are currently looking for an Inside Salesperson to join our FIre, Safety and Industrial team in Coquitlam, British Columbia.


JOB DESCRIPTION:

Reporting to the Business Centre Manager, the Inside Sales Representative sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.

MAIN RESPONSIBILITIES:

  • Answer calls promptly, and professionally, listen attentively to the customers, understand and fulfill their needs
  • Respond to the customer's inquiries in a timely manner
  • On some occasions, negotiate special prices and conditions with customers and/or vendors as per criteria established by the Business Centre Manager
  • Take necessary action to resolve customer service issues in a timely manner and follows-up and verifies  commitments are met afterwards
  • Proactively suggest associated and/or alternate products as needed
  • Promote focus product items to generate incremental sales
  • Quickly inform the appropriate person (Business Centre Manager, Outside Salesperson) of customer feedback with regards to price, products, service, etc.
  • Provide support to the warehouse team as needed with stock reception and stocking, assembling and shipping orders, and other related tasks  
  • Maintain technical knowledge up-to-date on various product lines and broaden system knowledge.

REQUIREMENTS:

  • Three (3) to five (5) years of industry experience preferable, or a combination of relevant professional experience and experience
  • Demonstrated people skills
  • Excellent communication and organizational skills
  • Product knowledge
  • Must be customer service driven
  • GMS Office (Word, Excel, Outlook)

Guillevin offers exciting and challenging careers as well as a competitive Benefits Program and Group RRSP.

Guillevin ensures equality in the recruitment and selection process by making employment decisions based on qualifications, relevant experience, knowledge and capability, demonstrated skills and accomplishments.

We thank all applicants for their interest, however, only those under consideration will be contacted.

The masculine gender is only used to simplify the text.

Inside Salesperson (0406)

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